Convenient. Efficient. Fast. AU ERP set to transform academics and enhance the student experience


Jeanette Dadzie
IPAO Correspondent
10 August 2018

Tuition statements, academic profiles, accommodation bookings and course results are now at the fingertips of the students and staff of Africa University.  Under the direction and leadership of the Information and Communication Technology (ICT) Department of Africa University, the Enterprise Resource Planning software that will make all this possible is at implementation phase. This project has been in incubation for over two years as feasibility studies, numerous tests and consultations have been made to ensure that the ERP system is at peak functionality and that it is tailor made to suit the needs of the campus community.

The applications for the ERP system and its ability to revolutionize the way the institution does business and interacts with its stakeholders is something that Mr. Fotsin , AU ICT Director, is excited about and is eager to explore. In an interview during the implementation of the academic modules on the ERP system he said,

“This system will change how we do everything. We will be able to view live data that is accurate and updated instantly. The lives of students and teaching staff will be made significantly easier, they will be empowered. Students for example will be pre- registered for their core courses as soon as their profiles are activated for the semester. From here they will also be able to choose their elective courses from wherever they are.”

The ERP software has been supplied by Serosoft Solutions, a technology company based in India that specializes in providing high end solutions for education institutions around the world. Mr. Fotsin and his team went to India in December 2017 to acquire training on the ERP system and currently Mr. Nitesh Patidar from Serosoft is at Africa University conducting training seminars and workshops for the end users of the software.

In the pipeline are modules on the ERP system that will host human resources, alumni, transportation, security and scholarship access bringing increased transparency, accountability and harmony to the institutions’ administrative ecosystem. A mobile application prototype has already been developed and will be launched soon to allow for greater accessibility to data while on the move.

The 2018 March intake students were the first cohort to have their data entered into the ERP system en mass with the overall system launch being a resounding success and paving the way for campus wide implementation and data migration into the ERP system . ERP is an acronym for Enterprise Resource Planning that refers to the systems and software packages utilized by organizations to manage their day- to day activities.

ERP systems tie together and define a plethora of business processes and enables the flow of data between them. By collecting an organization’s shared transactional data from multiple sources, ERP systems eliminate data duplication and provide data integrity with a single source of truth. Contemporary use of ERP systems is critical to the management of small, medium and enterprise businesses across all industries.

A key ERP principle is the central collection of data for wide distribution. Instead of several standalone databases with an endless inventory of disconnected spreadsheets, ERP systems bring order to chaos so that all users—from the CEO to accounts payable clerks—create, store, and use the same data derived through common processes. With a secure and centralized data repository, everyone in the organization can be confident that data is correct, up to date, and complete. Data integrity is assured for every task performed throughout the organization (Source: